Computer
Generally, we recommend at least an i5 processor (ideally a QuadCore i5 processor) and at least 8GB (ideally 16GB) of RAM. If you intend to screen share whilst using BitPaper, we recommend 16GB of RAM as screensharing is resource-intensive.
If you are a PC user, we recommend any mid-range or above device.
If you are a Mac User, we recommend a MacBook Pro or an iMac.
For tablets, a Surface Pro works well with Bitpaper and is a good all-around Windows-based device that's portable and reasonably priced with built-in writing capability.
iPad Pros are a good alternative, but iOS has feature limitations, i.e you can't screenshare.
Operating System
Bitpaper only supports the most up-to-date versions of the following operating systems:
Windows
MacOS
iOS
Bitpaper may work on older versions of these operating systems or other operating systems, but we do not provide support for them. In particular, we do not support Linux or Ubuntu.
Web browser
Bitpaper only supports the latest versions of Chrome and Safari.
Bitpaper is highly optimised for Google Chrome, and we strongly recommend that you use Chrome.
Other browsers such as Microsoft Edge, Firefox or Opera may work but we do not explicitly provide support for these browsers.
Internet Connection
Stable, high-speed internet is essential for optimal use of Bitpaper. The better your internet connection, the better Bitpaper will work and the more effective your online tutoring will be. If you have access to fast broadband in your area, then it's worth the extra cost to subscribe to this service to avoid potential connection issues when collaborating online with Bitpaper, especially when making video calls and uploading documents.
The recommended minimum speed is 20Mbps download speed and 5Mbps upload speed.
A Writing Instrument
You can use a graphics tablet, a pen-based tablet (iPad Pro, Microsoft Surface), a touchscreen computer, or a stylus and a normal tablet. We recommend a graphics tablet as a cheap and robust solution. Wacom or Huions are the most popular and cost $20 - $60.
A web camera and audio headset
These are recommended if you wish to use Bitpaper's audio/video calls.