Spires

Steps to resolve common microphone or camera issues

Microphone or video camera problems

How to resolve connection issues to our real-time network on school or university networks

Firewalls, VPNs and Whitelisting

If you cannot find your papers make sure you are logged into the correct account

I can't find my papers

Is Bitpaper down? Check our status page for real time updates

Status page

Bitpaper needs access to your camera, microphone and screen in order to use audio/video calls

Allowing access to your camera, microphone, screen, and clipboards

How to troubleshoot lost changes or saving problems

Saving / Lost changes Problems

BitPaper Slow Loading Problems

Pen lag is often the result of problems caused by your device

Pen/Writing Lag Problems

Windows Ink often causes problems for Wacom users

Troubleshooting Wacom writing issues

Shahid Lakha

Holly

Troubleshooting

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